reporting the demise of Jetstart

[Nick Rout]

Its easy to see why people get confused, with this reporting in the
Press today (which I would not have doubted unless this list had
previously put me right)

Page B5, Technology, reported by local tech man M Herman. [1]

After quoting Telecom saying "When we fist announced the JS Surf plans
we always knew JS Starter's days were numbered. With 256kbs and
flat-rate plans now so affordable there is little point in continuing
with the slower product" Herman goes on to state "But the figures tell a
different story". He then goes on to compare Surf with Starter, which
according to this list is not a valid or appropriate comparison.

So, I am reasonable technically literate and got it wrong. The Press
tech reporter apparently has it wrong. How the hell is Joe User supposed
to know what to do about his/her plan?


[1] cannot find it online on the "Stuff" page sorry.

[Steve Withers]

Post by Nick Rout
So, I am reasonable technically literate and got it wrong. The Press
tech reporter apparently has it wrong. How the hell is Joe User supposed
to know what to do about his/her plan?

So why does *everyone* have it wrong? Is the source releasing misleading
information? Or is everyone ELSE sloppy about using correct language?

[Russell Fulton]

Post by Steve Withers

Post by Nick Rout
So, I am reasonable technically literate and got it wrong. The Press
tech reporter apparently has it wrong. How the hell is Joe User supposed
to know what to do about his/her plan?

So why does *everyone* have it wrong? Is the source releasing misleading
information? Or is everyone ELSE sloppy about using correct language?

Speaking of one who also got it wrong, I think that most of the
confusion arose because people did not understand that none of the
services based on bitstream are actually available now. The issue was
further muddied by Telecom making available the Jetsurf packages about
the same time as we first heard the term bitstream. I certainly got
confused between the two and so did others.

What I think was missing from the Herald article (I did not see the
Press) was a statement to the effect that the Jetstart services would be
superseded by an as yet unannounced set of products that would be faster
and cheaper.

That said, I would have thought that jurnos should do better. It's their
job to get it right and communicate the situation clearly to the public.
The Herald was at least accurate in so far as it went, but it did not go
far enough.

I suspect that this confusion is only going to effect people like many
of us on this list who are technically literate but don't have an in
depth knowledge of the telecommunications scene. The Joe Bloggs of the
world will not know anything about this until they receive a notice from
their ISP saying that the speed of their connection will be doubled next
month and they have to select from this range of products. If they do
nothing they will get the "super wizzy xyz package" that cost the same
as their current plan.

BTW thanks to whoever it was who posted the link to the Orcon package --
it will do me just fine. Even better I don't have to do anything to get
it.
--
Russell Fulton, Information Security Officer, The University of Auckland
New Zealand

[LEE Tet Yoon]

Post by Russell Fulton

Post by Steve Withers

Post by Nick Rout
So, I am reasonable technically literate and got it wrong. The Press
tech reporter apparently has it wrong. How the hell is Joe User supposed
to know what to do about his/her plan?

So why does *everyone* have it wrong? Is the source releasing misleading
information? Or is everyone ELSE sloppy about using correct language?

Speaking of one who also got it wrong, I think that most of the
confusion arose because people did not understand that none of the
services based on bitstream are actually available now. The issue was
further muddied by Telecom making available the Jetsurf packages about
the same time as we first heard the term bitstream. I certainly got
confused between the two and so did others.
What I think was missing from the Herald article (I did not see the
Press) was a statement to the effect that the Jetstart services would be
superseded by an as yet unannounced set of products that would be faster
and cheaper.

I think the trouble is Telecom (or Xtra actually) have no intention of releasing any cheaper plans. Thefore Telecom/Xtra cannot say there will be cheap plans. It is very likely there will be better plans but they will be offered by other ISPs and so it is not up to Telecom/Xtra to say what is going to be offered.

I think the real trouble the Telecom (perhaps correctly) regard bitstream as something between them an ISPs so they don't see any reason to say much to the end users about it. The decision to cancel JetStream Starter/JetStart was announced in one of their flyers destined for ISPs but of course, once it was picked up by the media it got out into the public most of who don't understand the bitstream issue and so are thinking they're going to have to use Surf.

I know a few people have been thinking Surf is bitstream but if any of you had been paying attention :-), I've been saying since Feb that Surf cannot be what the CC had in mind. It isn't surprising of course that Surf is the same speed as bitstream, I strongly suspect Telecom is going to launch a 512k/128k service before they release their 512k/128k bitstream offer as well.

Post by Russell Fulton
That said, I would have thought that jurnos should do better. It's their
job to get it right and communicate the situation clearly to the public.
The Herald was at least accurate in so far as it went, but it did not go
far enough.

Seriously though, how often is a jurno get it right and explain it right?

Post by Russell Fulton
I suspect that this confusion is only going to effect people like many
of us on this list who are technically literate but don't have an in
depth knowledge of the telecommunications scene. The Joe Bloggs of the
world will not know anything about this until they receive a notice from
their ISP saying that the speed of their connection will be doubled next
month and they have to select from this range of products. If they do
nothing they will get the "super wizzy xyz package" that cost the same
as their current plan.

Actually I think those who don't realise until they get an e-mail/letter from their ISP will be the least affected. By the time they get the e-mail/letter, their ISP will already have prepared whatever plans they are going to offer. Also, by that time, most other ISPs will have their plans so if that person is smart, they can easily go online and look for a different plan for themselves and then curse when they realise they have to pay $100 to change ISP. The biggest problem is those who hear about it now and think JetStream Surf is going to be what they have to use.

[Russell Fulton]

Post by Steve Withers

Post by Nick Rout
So, I am reasonable technically literate and got it wrong. The Press
tech reporter apparently has it wrong. How the hell is Joe User supposed
to know what to do about his/her plan?

So why does *everyone* have it wrong? Is the source releasing misleading
information? Or is everyone ELSE sloppy about using correct language?

Speaking of one who also got it wrong, I think that most of the
confusion arose because people did not understand that none of the
services based on bitstream are actually available now. The issue was
further muddied by Telecom making available the Jetsurf packages about
the same time as we first heard the term bitstream. I certainly got
confused between the two and so did others.

What I think was missing from the Herald article (I did not see the
Press) was a statement to the effect that the Jetstart services would be
superseded by an as yet unannounced set of products that would be faster
and cheaper.

That said, I would have thought that jurnos should do better. It's their
job to get it right and communicate the situation clearly to the public.
The Herald was at least accurate in so far as it went, but it did not go
far enough.

I suspect that this confusion is only going to effect people like many
of us on this list who are technically literate but don't have an in
depth knowledge of the telecommunications scene. The Joe Bloggs of the
world will not know anything about this until they receive a notice from
their ISP saying that the speed of their connection will be doubled next
month and they have to select from this range of products. If they do
nothing they will get the "super wizzy xyz package" that cost the same
as their current plan.

BTW thanks to whoever it was who posted the link to the Orcon package --
it will do me just fine. Even better I don't have to do anything to get
it.
--
Russell Fulton, Information Security Officer, The University of Auckland
New Zealand
--
This message is part of the NZ ADSL mailing list.
see http://unixathome.org/adsl/ for archives, FAQ,
and various documents.
To unsubscribe: send mail to ***@lists.unixathome.org
with "unsubscribe adsl" in the body of the message

[Russell Fulton]

Post by Steve Withers

Post by Nick Rout
So, I am reasonable technically literate and got it wrong. The Press
tech reporter apparently has it wrong. How the hell is Joe User supposed
to know what to do about his/her plan?

So why does *everyone* have it wrong? Is the source releasing misleading
information? Or is everyone ELSE sloppy about using correct language?

Speaking of one who also got it wrong, I think that most of the
confusion arose because people did not understand that none of the
services based on bitstream are actually available now. The issue was
further muddied by Telecom making available the Jetsurf packages about
the same time as we first heard the term bitstream. I certainly got
confused between the two and so did others.

What I think was missing from the Herald article (I did not see the
Press) was a statement to the effect that the Jetstart services would be
superseded by an as yet unannounced set of products that would be faster
and cheaper.

That said, I would have thought that jurnos should do better. It's their
job to get it right and communicate the situation clearly to the public.
The Herald was at least accurate in so far as it went, but it did not go
far enough.

I suspect that this confusion is only going to effect people like many
of us on this list who are technically literate but don't have an in
depth knowledge of the telecommunications scene. The Joe Bloggs of the
world will not know anything about this until they receive a notice from
their ISP saying that the speed of their connection will be doubled next
month and they have to select from this range of products. If they do
nothing they will get the "super wizzy xyz package" that cost the same
as their current plan.

BTW thanks to whoever it was who posted the link to the Orcon package --
it will do me just fine. Even better I don't have to do anything to get
it.
--
Russell Fulton, Information Security Officer, The University of Auckland
New Zealand
--
This message is part of the NZ ADSL mailing list.
see http://unixathome.org/adsl/ for archives, FAQ,
and various documents.
To unsubscribe: send mail to ***@lists.unixathome.org
with "unsubscribe adsl" in the body of the message
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This message is part of the NZ ADSL mailing list.
see http://unixathome.org/adsl/ for archives, FAQ,
and various documents.
To unsubscribe: send mail to ***@lists.unixathome.org
with "unsubscribe adsl" in the body of the message

[Russell Fulton]

Post by Steve Withers

Post by Nick Rout
So, I am reasonable technically literate and got it wrong. The Press
tech reporter apparently has it wrong. How the hell is Joe User supposed
to know what to do about his/her plan?

So why does *everyone* have it wrong? Is the source releasing misleading
information? Or is everyone ELSE sloppy about using correct language?

Speaking of one who also got it wrong, I think that most of the
confusion arose because people did not understand that none of the
services based on bitstream are actually available now. The issue was
further muddied by Telecom making available the Jetsurf packages about
the same time as we first heard the term bitstream. I certainly got
confused between the two and so did others.

What I think was missing from the Herald article (I did not see the
Press) was a statement to the effect that the Jetstart services would be
superseded by an as yet unannounced set of products that would be faster
and cheaper.

That said, I would have thought that jurnos should do better. It's their
job to get it right and communicate the situation clearly to the public.
The Herald was at least accurate in so far as it went, but it did not go
far enough.

I suspect that this confusion is only going to effect people like many
of us on this list who are technically literate but don't have an in
depth knowledge of the telecommunications scene. The Joe Bloggs of the
world will not know anything about this until they receive a notice from
their ISP saying that the speed of their connection will be doubled next
month and they have to select from this range of products. If they do
nothing they will get the "super wizzy xyz package" that cost the same
as their current plan.

BTW thanks to whoever it was who posted the link to the Orcon package --
it will do me just fine. Even better I don't have to do anything to get
it.
--
Russell Fulton, Information Security Officer, The University of Auckland
New Zealand
--
This message is part of the NZ ADSL mailing list.
see http://unixathome.org/adsl/ for archives, FAQ,
and various documents.
To unsubscribe: send mail to ***@lists.unixathome.org
with "unsubscribe adsl" in the body of the message
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see http://unixathome.org/adsl/ for archives, FAQ,
and various documents.
To unsubscribe: send mail to ***@lists.unixathome.org
with "unsubscribe adsl" in the body of the message
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and various documents.
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[Russell Fulton]

Post by Steve Withers

Post by Nick Rout
So, I am reasonable technically literate and got it wrong. The Press
tech reporter apparently has it wrong. How the hell is Joe User supposed
to know what to do about his/her plan?

So why does *everyone* have it wrong? Is the source releasing misleading
information? Or is everyone ELSE sloppy about using correct language?

Speaking of one who also got it wrong, I think that most of the
confusion arose because people did not understand that none of the
services based on bitstream are actually available now. The issue was
further muddied by Telecom making available the Jetsurf packages about
the same time as we first heard the term bitstream. I certainly got
confused between the two and so did others.

What I think was missing from the Herald article (I did not see the
Press) was a statement to the effect that the Jetstart services would be
superseded by an as yet unannounced set of products that would be faster
and cheaper.

That said, I would have thought that jurnos should do better. It's their
job to get it right and communicate the situation clearly to the public.
The Herald was at least accurate in so far as it went, but it did not go
far enough.

I suspect that this confusion is only going to effect people like many
of us on this list who are technically literate but don't have an in
depth knowledge of the telecommunications scene. The Joe Bloggs of the
world will not know anything about this until they receive a notice from
their ISP saying that the speed of their connection will be doubled next
month and they have to select from this range of products. If they do
nothing they will get the "super wizzy xyz package" that cost the same
as their current plan.

BTW thanks to whoever it was who posted the link to the Orcon package --
it will do me just fine. Even better I don't have to do anything to get
it.
--
Russell Fulton, Information Security Officer, The University of Auckland
New Zealand
--
This message is part of the NZ ADSL mailing list.
see http://unixathome.org/adsl/ for archives, FAQ,
and various documents.
To unsubscribe: send mail to ***@lists.unixathome.org
with "unsubscribe adsl" in the body of the message
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and various documents.
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[Russell Fulton]

Post by Steve Withers

Post by Nick Rout
So, I am reasonable technically literate and got it wrong. The Press
tech reporter apparently has it wrong. How the hell is Joe User supposed
to know what to do about his/her plan?

So why does *everyone* have it wrong? Is the source releasing misleading
information? Or is everyone ELSE sloppy about using correct language?

Speaking of one who also got it wrong, I think that most of the
confusion arose because people did not understand that none of the
services based on bitstream are actually available now. The issue was
further muddied by Telecom making available the Jetsurf packages about
the same time as we first heard the term bitstream. I certainly got
confused between the two and so did others.

What I think was missing from the Herald article (I did not see the
Press) was a statement to the effect that the Jetstart services would be
superseded by an as yet unannounced set of products that would be faster
and cheaper.

That said, I would have thought that jurnos should do better. It's their
job to get it right and communicate the situation clearly to the public.
The Herald was at least accurate in so far as it went, but it did not go
far enough.

I suspect that this confusion is only going to effect people like many
of us on this list who are technically literate but don't have an in
depth knowledge of the telecommunications scene. The Joe Bloggs of the
world will not know anything about this until they receive a notice from
their ISP saying that the speed of their connection will be doubled next
month and they have to select from this range of products. If they do
nothing they will get the "super wizzy xyz package" that cost the same
as their current plan.

BTW thanks to whoever it was who posted the link to the Orcon package --
it will do me just fine. Even better I don't have to do anything to get
it.
--
Russell Fulton, Information Security Officer, The University of Auckland
New Zealand
--
This message is part of the NZ ADSL mailing list.
see http://unixathome.org/adsl/ for archives, FAQ,
and various documents.
To unsubscribe: send mail to ***@lists.unixathome.org
with "unsubscribe adsl" in the body of the message
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and various documents.
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[Russell Fulton]

Post by Steve Withers

Post by Nick Rout
So, I am reasonable technically literate and got it wrong. The Press
tech reporter apparently has it wrong. How the hell is Joe User supposed
to know what to do about his/her plan?

So why does *everyone* have it wrong? Is the source releasing misleading
information? Or is everyone ELSE sloppy about using correct language?

Speaking of one who also got it wrong, I think that most of the
confusion arose because people did not understand that none of the
services based on bitstream are actually available now. The issue was
further muddied by Telecom making available the Jetsurf packages about
the same time as we first heard the term bitstream. I certainly got
confused between the two and so did others.

What I think was missing from the Herald article (I did not see the
Press) was a statement to the effect that the Jetstart services would be
superseded by an as yet unannounced set of products that would be faster
and cheaper.

That said, I would have thought that jurnos should do better. It's their
job to get it right and communicate the situation clearly to the public.
The Herald was at least accurate in so far as it went, but it did not go
far enough.

I suspect that this confusion is only going to effect people like many
of us on this list who are technically literate but don't have an in
depth knowledge of the telecommunications scene. The Joe Bloggs of the
world will not know anything about this until they receive a notice from
their ISP saying that the speed of their connection will be doubled next
month and they have to select from this range of products. If they do
nothing they will get the "super wizzy xyz package" that cost the same
as their current plan.

BTW thanks to whoever it was who posted the link to the Orcon package --
it will do me just fine. Even better I don't have to do anything to get
it.
--
Russell Fulton, Information Security Officer, The University of Auckland
New Zealand
--
This message is part of the NZ ADSL mailing list.
see http://unixathome.org/adsl/ for archives, FAQ,
and various documents.
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with "unsubscribe adsl" in the body of the message
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and various documents.
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[LEE Tet Yoon]

There appears to be a second mail loop, similar to the first...

Culprit this time is (I think)

Connectplay.co.nz aka "ADSL Support" <***@connectplay.co.nz> (Alcatel Support)

Why do these mail loops keep occuring? Some sort of bug? Worm?

[Mike Cooper]

It seems to only happen when there is more than one recipient address,
though you'd think after the fracas with the last loop that Mr Fulton
wouldn't have made the same mistake twice.

The headers don't give much away, maybe some new release of a spam
filter has some kind of bug in it.

*shrugs*

Post by LEE Tet Yoon
There appears to be a second mail loop, similar to the first...
Culprit this time is (I think)
Why do these mail loops keep occuring? Some sort of bug? Worm?

[Russell Fulton]

Firstly, Thanks Dan for dealing promptly with this loop on the list
server.

Post by Mike Cooper
It seems to only happen when there is more than one recipient address,
though you'd think after the fracas with the last loop that Mr Fulton
wouldn't have made the same mistake twice.

I have posted to many mailing lists over many years (I also help moderate a large list with
1000s of members) and this is the only one that I have had trouble with
loops. The first loop was caused by a misconfigured mailer belonging to
another subscriber, I suspect that this one is too.

The practise of replying to the originator of the message as well as the
list is common, particularly with moderated lists where there may well
be delays due moderation. Lists servers with large lists can also
introduce delays. From a purely personal point of view with lists (like
the adsl list) where there isn't a replyto: for the list you have to
manually change the reply address, I tend to just hit rely-all.

So please don't blame me for other people's broken or misconfigured
software. I was not really expecting a rerun.

That said, since it is clear that some of the systems operated by the
subscribers of this list are flakey and I will try and remember just to
reply to the list in future.
--
Russell Fulton, Information Security Officer, The University of Auckland
New Zealand

[Nick Rout]

On Wed, 28 Jul 2004 08:12:53 +1200

Post by Russell Fulton
Firstly, Thanks Dan for dealing promptly with this loop on the list
server.

Post by Mike Cooper
It seems to only happen when there is more than one recipient address,
though you'd think after the fracas with the last loop that Mr Fulton
wouldn't have made the same mistake twice.

I have posted to many mailing lists over many years (I also help moderate a large list with
1000s of members) and this is the only one that I have had trouble with
loops. The first loop was caused by a misconfigured mailer belonging to
another subscriber, I suspect that this one is too.
The practise of replying to the originator of the message as well as the
list is common, particularly with moderated lists where there may well
be delays due moderation.

Personally if I am subscribed to a list, i don't like the message
popping up in my inbox as well as the list folder, so i prefer to have
replies to the list only.

also replying direct to the OP sometimes takes valuable info off the
list, depriving other subscribers of an answer they may value.

Personally I prefer lists that set the "reply-to" to the list, but that
is a matter that I don't expect everyone to agree with, I know it is a
suitable subject for flamewars and I am not intending to start a debate
about it. Sufficient to say "send your replies to the list (and the list
only) please, thats what the list is all about"

Post by Russell Fulton
Lists servers with large lists can also
introduce delays. From a purely personal point of view with lists (like
the adsl list) where there isn't a replyto: for the list you have to
manually change the reply address, I tend to just hit rely-all.
So please don't blame me for other people's broken or misconfigured
software. I was not really expecting a rerun.

well theres lots of good email software that either:

a. recognises lists and offers options of "reply to sender" or "reply to
list"; or

b. offer s button called "reply to selected address" which offers all
the options, you click on the ones you want.

If your mailer doesn't offer those options then remove everything but
the list address after you click "reply to all"

Having said that I seem to spend half my day resending stuff to various
lists when I when I have inadvertently replied to the poster rather than
the list. Thats why i prefer the list to set the "reply-to"

Post by Russell Fulton
That said, since it is clear that some of the systems operated by the
subscribers of this list are flakey and I will try and remember just to
reply to the list in future.

none of this should start a loop anyway!

Post by Russell Fulton
--
Russell Fulton, Information Security Officer, The University of Auckland
New Zealand
--
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[LEE Tet Yoon]

Post by Nick Rout
Personally if I am subscribed to a list, i don't like the message
popping up in my inbox as well as the list folder, so i prefer to have
replies to the list only.
also replying direct to the OP sometimes takes valuable info off the
list, depriving other subscribers of an answer they may value.

That depends. Some people argue if it's not suitable for the list, you shouldn't be sending it anyway. I don't agree. In some cases, especially with offtopic posts or information that you would prefer remains limited to a few people, it might be better to e-mail the person directly. If they don't want to read that's up to them but I don't think I'm the only one who feels this way. If someone says somewhere in the signature they don't want to be e-mailed off the list, it's probably best to honour that but if not, I think it's up to the sender.

If I recall, with regards to the Jetstart matter, I e-mailed you and you only directly because I felt what I had said to you I'd already said in an earlier message to the list but hoped saying it in a different way may be helpful.

Post by Nick Rout
Having said that I seem to spend half my day resending stuff to various
lists when I when I have inadvertently replied to the poster rather than
the list. Thats why i prefer the list to set the "reply-to"

I occasionally make the same mistake altho it's usually only this list...

[Nick Rout]

On Wed, 28 Jul 2004 23:37:02 +1200

Post by LEE Tet Yoon

Post by Nick Rout
Personally if I am subscribed to a list, i don't like the message
popping up in my inbox as well as the list folder, so i prefer to have
replies to the list only.
also replying direct to the OP sometimes takes valuable info off the
list, depriving other subscribers of an answer they may value.

That depends. Some people argue if it's not suitable for the list, you shouldn't be sending it anyway. I don't agree. In some cases, especially with offtopic posts or information that you would prefer remains limited to a few people, it might be better to e-mail the person directly.

yeah sure there are exceptions, like there are exceptions to every
generalisation. but if its on topic, of help to potentially more than
just the immediate poster, it should stay in the "public" domain, I
think we are agreed :-)

Post by LEE Tet Yoon
If they don't want to read that's up to them but I don't think I'm the
only one who feels this way. If someone says somewhere in the signature
they don't want to be e-mailed off the list, it's probably best
tohonour
that but if not, I think it's up to the sender.
If I recall, with regards to the Jetstart matter, I e-mailed you and you only directly because I felt what I had said to you I'd already said in an earlier message to the list but hoped saying it in a different way may be helpful.

wasn't particularly criticising you, your posts seem pretty
knowledgeable, I must say i don't keep up with this list as much as i
should. :-)

Post by LEE Tet Yoon

Post by Nick Rout
Having said that I seem to spend half my day resending stuff to various
lists when I when I have inadvertently replied to the poster rather than
the list. Thats why i prefer the list to set the "reply-to"

I occasionally make the same mistake altho it's usually only this list...
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[Mark Foster]

Post by Russell Fulton
Firstly, Thanks Dan for dealing promptly with this loop on the list
server.

Agreed.

Post by Russell Fulton
So please don't blame me for other people's broken or misconfigured
software. I was not really expecting a rerun.

The problem is in the POP3 Connector for MS Exchange - I was referred to
this link on the MS Site:

http://support.microsoft.com/default.aspx?scid=kb;en-us;835734

Which describes the bug concerned and how its resolved.

Cheers all -

Mark.

(Comments are mine and do not represent anyone or anything else.)

[Sascha Beaumont]

Post by LEE Tet Yoon
There appears to be a second mail loop, similar to the first...
Culprit this time is (I think)
Why do these mail loops keep occuring? Some sort of bug? Worm?

First message from russel was to ***@mmp.org.nz cc'd to adsl list,
the 'loop' is sending to ***@lists.unixathome.org

My guess is that address in combination with a buggy/screwed up server
setup at connectplay.co.nz is causing the loop. ***@conn...
***@lists.. ??

[Dan Langille]

Post by LEE Tet Yoon
There appears to be a second mail loop, similar to the first...
Culprit this time is (I think)
Why do these mail loops keep occuring? Some sort of bug? Worm?

They have been blocked from the mail server.

[Russell Fulton]

Post by Steve Withers

Post by Nick Rout
So, I am reasonable technically literate and got it wrong. The Press
tech reporter apparently has it wrong. How the hell is Joe User supposed
to know what to do about his/her plan?

So why does *everyone* have it wrong? Is the source releasing misleading
information? Or is everyone ELSE sloppy about using correct language?

Speaking of one who also got it wrong, I think that most of the
confusion arose because people did not understand that none of the
services based on bitstream are actually available now. The issue was
further muddied by Telecom making available the Jetsurf packages about
the same time as we first heard the term bitstream. I certainly got
confused between the two and so did others.

What I think was missing from the Herald article (I did not see the
Press) was a statement to the effect that the Jetstart services would be
superseded by an as yet unannounced set of products that would be faster
and cheaper.

That said, I would have thought that jurnos should do better. It's their
job to get it right and communicate the situation clearly to the public.
The Herald was at least accurate in so far as it went, but it did not go
far enough.

I suspect that this confusion is only going to effect people like many
of us on this list who are technically literate but don't have an in
depth knowledge of the telecommunications scene. The Joe Bloggs of the
world will not know anything about this until they receive a notice from
their ISP saying that the speed of their connection will be doubled next
month and they have to select from this range of products. If they do
nothing they will get the "super wizzy xyz package" that cost the same
as their current plan.

BTW thanks to whoever it was who posted the link to the Orcon package --
it will do me just fine. Even better I don't have to do anything to get
it.
--
Russell Fulton, Information Security Officer, The University of Auckland
New Zealand
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