I'm having a issue with my DSL which is proving a royal pain. My
connection does not drop (no speed renegociation occurs), but every so
often (there seems to be no pattern) I cannot send data. I did a lengthy
series of pings to several internet hosts and the issue shows as a bunch
of ping timeouts as illustrated below:
<snip>
Reply from xxx.xxx.xxx.xxx: bytes=32 time=16ms TTL=59
Reply from xxx.xxx.xxx.xxx: bytes=32 time=17ms TTL=59
Reply from xxx.xxx.xxx.xxx: bytes=32 time=14ms TTL=59
Reply from xxx.xxx.xxx.xxx: bytes=32 time=14ms TTL=59
Reply from xxx.xxx.xxx.xxx: bytes=32 time=15ms TTL=59
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from xxx.xxx.xxx.xxx: bytes=32 time=20ms TTL=59
Reply from xxx.xxx.xxx.xxx: bytes=32 time=15ms TTL=59
Reply from xxx.xxx.xxx.xxx: bytes=32 time=15ms TTL=59
Reply from xxx.xxx.xxx.xxx: bytes=32 time=14ms TTL=59
Reply from xxx.xxx.xxx.xxx: bytes=32 time=15ms TTL=59
Reply from xxx.xxx.xxx.xxx: bytes=32 time=15ms TTL=59
</snip>
According to telecom my line appears to be fine. I have had a issue just
like this in the past that I traced to the filter, which when replaced
eliminated the problem, and so when the problem reappeared the first
thing I did was unplug my phone and remove the filter. The problem this
time persisted however. At this point there is no other devices on the
phone line apart from the DSL modem.
I have a ASUS AAM6000EV external DSL router, and it has been a very
reliable router. I am on a Jetstream 2 MB plan, and my typical connect
using g.dmt is 7.3 Mbit down, 320 kbit up. The 320 I understand is set
by Telecom. I have tried using g.lite which can be more resistant to
line noise, but that was no help either.
The problem appears to be on the upstream side of the connection, as I
have noticed several times (such as when playing online games) that when
it happens data will continue to come in, just the upstream side won't send.
I then did some research and a suggestion offered (here:
http://www.nzgames.com/forums/showthread.php?s=&threadid=50223&highlight=bsp%2A
) was to go into the modems console, into the bsp menu and increase the
gain which defaults to 4. The suggestion was to increase it by 10 then
monitor the getes command output for errors. I tried this and it
appeared to help some, but errors were still occurring, so I increased
by a further 10... rinse, repeat. I tried 34 and was getting nervious
Telecom may throw a fit at me for melting their exchange :) (so i've
returned it to 4).
At 34, I am still getting the problem and the getes command is returning
the following count on errors after about 15 minutes
Near-end ES=127 Far-end ES=36
In this time there was 2 bursts of "Request timed out" messages from the
pings I was conducting at the same time.
Can anyone offer guidance on whether this course of action is safe
and/or wise, and if you have any other ideas.
Lance.
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