New Xtra Plans - Grandfathered 192k Upstream Not Available

[Allan - Subscription Address]

I have an older Xtra "JetStream Plus" plan which has had the
grandfathered 192k upstream option thru the last couple of changes. What
I have now is basically the "Adventure" plan, but with 192k up rather
than 128k.

I have been corresponding with the Xtra Broadband Helpdesk to ensure
that my 192k is preserved thru their latest plan change and have now
established that it is not going to be, i.e.

>I do apologise that I did not explain this further in my previous
email.
>When you changed plans last time, the 192kbps upload was a service we
>could provide. With the Introduction of the new plans in April 2006,
>the upload speed of 192kpbs is being removed completely so when we
>change over your plan ( this happens automatically) we are not
>physically able to keep the upload speed of 192k.


Great.....

Regards
Allan


--
This message is part of the NZ ADSL mailing list.
see http://unixathome.org/adsl/ for archives, FAQ,
and various documents.
To unsubscribe: send mail to ***@lists.unixathome.org
with "unsubscribe adsl" in the body of the message

[LEE Tet Yoon]

At 03:07 p.m. 23/03/2006, you wrote:
>I have an older Xtra "JetStream Plus" plan which has had the
>grandfathered 192k upstream option thru the last couple of changes. What
>I have now is basically the "Adventure" plan, but with 192k up rather
>than 128k.
>
>I have been corresponding with the Xtra Broadband Helpdesk to ensure
>that my 192k is preserved thru their latest plan change and have now
>established that it is not going to be, i.e.
>
>>I do apologise that I did not explain this further in my previous
>email.
>>When you changed plans last time, the 192kbps upload was a service we
>>could provide. With the Introduction of the new plans in April 2006,
>>the upload speed of 192kpbs is being removed completely so when we
>>change over your plan ( this happens automatically) we are not
>>physically able to keep the upload speed of 192k.

You should consider yourself lucky. My understanding is that even a number of those previously grandfathered (supposedly) lost their 192k a long time ago...

--
This message is part of the NZ ADSL mailing list.
see http://unixathome.org/adsl/ for archives, FAQ,
and various documents.
To unsubscribe: send mail to ***@lists.unixathome.org
with "unsubscribe adsl" in the body of the message

[Steve Withers]

On Thu, 2006-03-23 at 15:07 +1200, Allan - Subscription Address wrote:
> I have an older Xtra "JetStream Plus" plan which has had the
> grandfathered 192k upstream option thru the last couple of changes. What
> I have now is basically the "Adventure" plan, but with 192k up rather
> than 128k.
>
> I have been corresponding with the Xtra Broadband Helpdesk to ensure
> that my 192k is preserved thru their latest plan change and have now
> established that it is not going to be, i.e.

..........

> Great.....
>
> Regards
> Allan

They will always get you in the end......

While I was in Canada last year, they mopved my phone to "Anytime
Plus"....having "told me" in that month's statement that I would be
moved unless I called and told them NOT to.

My wife's a lawyer...and shae says that is illegal....One must
positively/actively assent to any such change.

Apparently not a problem for Telecom. I called them up and they rolled
it back.....

Telecom is a joke that is long past being funny.

Steve


--
This message is part of the NZ ADSL mailing list.
see http://unixathome.org/adsl/ for archives, FAQ,
and various documents.
To unsubscribe: send mail to ***@lists.unixathome.org
with "unsubscribe adsl" in the body of the message