ADSL Telecom and Telstra

[Robert Davies]

This is about Telecom not wanting to provide ADSL directly to people
not using Xtra.

Currently I have Paradise as my ISP and am getting ADSL via Telecom.
This is a service Telecom no longer want to supply, they want me to get
ADSL from the same company that provides my ISP services. But I live in
an area that has Telstra-Clear cable so if I switch to Paradise/Telstra-Clear
I have to switch to cable - which will be expensive if I don't switch
phone services which I don't want to do.

Switching ISP is potentially difficult as our company website is also on
Paradise and my shifting ISP may cause difficulty for my email address -
not sure about this.

Has anyone else worked through this problem e.g. will Telecom make a special
arrangement for people whose ISP won't run the ADSL service.

Robert

[Steve Withers]

Post by Robert Davies
Has anyone else worked through this problem e.g. will Telecom make a special
arrangement for people whose ISP won't run the ADSL service.
Robert

Interesting problem.

What advice does the Commerce Commission offer?

Drop them a line asking them the same question. They DO
respond....though it might take a week or two.

[Brian Gibbons]

Post by Robert Davies
This is about Telecom not wanting to provide ADSL directly to
people not using Xtra.

I think you are being a bit tough on Telecom there :)

Telecom want to be the only ADSL provider in NZ, and to date they have been
getting what they want.

Post by Robert Davies
Currently I have Paradise as my ISP and am getting ADSL via
Telecom.This is a service Telecom no longer want to supply, they
want me to get ADSL from the same company that provides my ISP
services.

No, Telecom must stop supplying "retail" ADSL products .These products will
now be wholesaled to an ISP who will usually add value (e.g. email) and
bundle the ADSL as an integrated service.

AFAIK Paradise have signed WSA so you should be able to switch to a
Paradise WSA product e.g. WSA Jetstream or UBS.

Have you contacted Paradise about this?

Cheers

BG

[M Wheeler]

Hi

Yes, I have talked to a number of the concerned parties, both Telecom (Xtra)
and Telstra give different views at different times. I called both parties
several times to find out what the story is. Even talked to the
Telecommunications government body who gave the most believable answers.

Basically, Telstra have set a policy which says if you want Broadband as in
Jetstream then you must place the telephone business with them. As the user
had an excellent telephone plan from Telecom as in low cost which Telstra
could or would not meet so did not want to move the telephone (voice) to
Telstra, they moved to another ISP.

Most other ISP's like Actrix can support the telephone or just Jetstream
only.

I suspect the problem the problem is Telstra and its policy.

Cheers
Malcolm

-----Original Message-----
From: owner-***@unixathome.org [mailto:owner-***@unixathome.org] On Behalf
Of Robert Davies
Sent: Tuesday, October 25, 2005 4:57 PM
To: ***@lists.unixathome.org
Subject: ADSL Telecom and Telstra

This is about Telecom not wanting to provide ADSL directly to people not
using Xtra.

Currently I have Paradise as my ISP and am getting ADSL via Telecom.
This is a service Telecom no longer want to supply, they want me to get ADSL
from the same company that provides my ISP services. But I live in an area
that has Telstra-Clear cable so if I switch to Paradise/Telstra-Clear I have
to switch to cable - which will be expensive if I don't switch phone
services which I don't want to do.

Switching ISP is potentially difficult as our company website is also on
Paradise and my shifting ISP may cause difficulty for my email address - not
sure about this.

Has anyone else worked through this problem e.g. will Telecom make a special
arrangement for people whose ISP won't run the ADSL service.

Robert



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[Peter Smith]

[Robert Davies]

Replying to Brian Gibson.

I rang Paradise.net.nz and they were very very clear.

If I want broadband with Paradise as my ISP I have to switch to
TelstraClear cable (the big ugly black bundle of cables that runs
around Wellington).

They will not supply Telecom ADSL in areas where they have their
cable.

Robert


Previous mail:

Date: Wed, 26 Oct 2005 09:23:29 +1300
From: "Brian Gibbons" <***@outersite.co.nz>
Subject: Re: ADSL Telecom and Telstra

Post by Robert Davies
This is about Telecom not wanting to provide ADSL directly to
people not using Xtra.

I think you are being a bit tough on Telecom there :)

Telecom want to be the only ADSL provider in NZ, and to date they have been
getting what they want.

Post by Robert Davies
Currently I have Paradise as my ISP and am getting ADSL via
Telecom.This is a service Telecom no longer want to supply, they
want me to get ADSL from the same company that provides my ISP
services.

No, Telecom must stop supplying "retail" ADSL products .These products will
now be wholesaled to an ISP who will usually add value (e.g. email) and
bundle the ADSL as an integrated service.

AFAIK Paradise have signed WSA so you should be able to switch to a
Paradise WSA product e.g. WSA Jetstream or UBS.

Have you contacted Paradise about this?

Cheers

BG
-----------------------------------

[M Wheeler]

Hi Robert

When I spoke to Telstra, I was told if we moved the line to Telstra so they
billed as for the telephone line we could keep the ADSL router connected to
the line, etc. I talked to Telstra several times and the story varied each
time but in the end they could not other the same or better deal. User
moved the domain name, etc to another ISP.

The paradise service up to the change point was excellent.

Cheers
Malcolm

-----Original Message-----
From: owner-***@unixathome.org [mailto:owner-***@unixathome.org] On Behalf
Of Robert Davies
Sent: Wednesday, October 26, 2005 11:52 PM
To: ***@lists.unixathome.org
Subject: ADSL Telecom and Telstra

Replying to Brian Gibson.

I rang Paradise.net.nz and they were very very clear.

If I want broadband with Paradise as my ISP I have to switch to TelstraClear
cable (the big ugly black bundle of cables that runs around Wellington).

They will not supply Telecom ADSL in areas where they have their cable.

Robert


Previous mail:

Date: Wed, 26 Oct 2005 09:23:29 +1300
From: "Brian Gibbons" <***@outersite.co.nz>
Subject: Re: ADSL Telecom and Telstra
Telecom not wanting to provide ADSL directly to >people not using Xtra.

I think you are being a bit tough on Telecom there :)

Telecom want to be the only ADSL provider in NZ, and to date they have been
getting what they want.

Currently I have Paradise as my ISP and am getting ADSL via >Telecom.This

is a service Telecom no longer want to supply, they >want me to get ADSL
from the same company that provides my ISP >services.

No, Telecom must stop supplying "retail" ADSL products .These products will
now be wholesaled to an ISP who will usually add value (e.g. email) and
bundle the ADSL as an integrated service.

AFAIK Paradise have signed WSA so you should be able to switch to a
Paradise WSA product e.g. WSA Jetstream or UBS.

Have you contacted Paradise about this?

Cheers

BG
-----------------------------------

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This message is part of the NZ ADSL mailing list.
see http://unixathome.org/adsl/ for archives, FAQ, and various documents.
To unsubscribe: send mail to ***@lists.unixathome.org with
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[Joel Wiramu Pauling]

Post by Robert Davies
Replying to Brian Gibson.
I rang Paradise.net.nz and they were very very clear.
If I want broadband with Paradise as my ISP I have to switch to
TelstraClear cable (the big ugly black bundle of cables that runs
around Wellington).
They will not supply Telecom ADSL in areas where they have their
cable.
Robert

Hi Robert,

just a suggestion if you are using a fair ammount of local traffic, then
try one of the cable resellers such as acs or xtreme. You Don't need to
have telstra account at all with the resellers and you get good wix
peered bandwidth.